BigX operates in Quebec and is subject to Law 25. This page names who is responsible, what is collected, and how to get it or delete it.
Required to be named and published under Law 25
[Name], [Title]
[privacy@bigx.com]
Montreal, Quebec
If nobody is designated, the law assigns this role to the person with the highest authority in the enterprise. Naming somebody is not a formality, it decides who receives a complaint and who answers to the Commission d’accès à l’information.
| Category | Sensitive | Purpose |
|---|---|---|
| Name, email, phone | No | Your account and how we contact you |
| Training sessions and workouts | No | Your own history, and your trainer's coaching |
| Body weight and measurements | Yes | Calculating your energy expenditure and targets |
| Injuries and health notes | Yes | So a trainer does not program around an injury they do not know about |
| Food you log, including photos | Yes | Your diary, and your trainer's review if you have allowed it |
| Payments | No | Processed by Stripe. BigX does not store card numbers |
Get your data. A copy of everything BigX holds about you, in a structured, commonly used format. Download it now.
Correct it, or withdraw consent. Withdrawing consent for health data stops the tracking and removes the record; it does not delete your training history or your certification.
Complain. To the person named above first, and to the Commission d’accès à l’information du Québec if that does not resolve it.